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Dave_Draws
Inspiring
Nov 15, 2020 6:55 AM UTC
Answered

Cursor is always a star icon

I am using Fresco on a Microsoft Surface Pro 6.

 

No matter what brush I choose, or what cursor settings I choose, the cursor always looks like a star icon, like this:

This icon obscures where the actual point for drawing will be, making it hard to draw an accurately positioned line.

 

I believe this is the same icon used when the program has not yet completed processing a task, so this might be a memory or performance issue.

 

I have reported this as a bug to Adobe, but I'm also posting it here in hopes that maybe someone has encountered this and perhaps solved it.

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Sjaani
SjaaniCorrect answer
Community Expert
Nov 16, 2020 9:41 PM UTC

There's a couple of conversations similar to this already.
Perhaps add your comment to this discussion Windows cursor in Fresco

6 replies

sbn85
Inspiring
Oct 6, 2024 3:25 PM UTC

is it solved yet? App is nice but its unusable when seeing this cursor all the time

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Anshul_Saini
Community Manager
Community Manager
Oct 7, 2024 1:11 PM UTC

Hi @sbn85!

 

Unfortunately, the issue with the star icon cursor hasn’t been resolved in the current version. The product team is actively working on a fix, and it should be available with the next Windows update. However, there is no specific ETA for when that update will be released. Hang tight, and we’ll keep you posted once it’s available!

Best,
Anshul Saini

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Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
Nov 16, 2020 9:41 PM UTC

There's a couple of conversations similar to this already.
Perhaps add your comment to this discussion Windows cursor in Fresco

Translate
Dave_Draws
Inspiring
Nov 18, 2020 8:05 AM UTC

Thanks for responding. I've added a comment to the thread as you've suggested.

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