document not opening

Question

I was working on a sketch this afternoon and when I try to open the document now, it keeps saying that Fresco can´t open it and that I should contact support. I couldn´t find a solution here, so I was hoping somebody could help me because I really need this sketch.

Anubhav M · Answer

Hello @Ilse35577222l4cf,Sorry to hear about your experience and for the delayed response. I hope the problem is resolved by now. If not, kindly share more details, like the OS/Fresco version and screenshots of the error message, so we can better assist you.Looking forward to hearing from you. Thanks,Anubhav

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