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Participant
March 3, 2022
Answered

Draw no longer works. How do I download my Draw files (not JPG or PNG)?

  • March 3, 2022
  • 2 replies
  • 284 views

My iPad updated Adobe Draw to the "newest" version and it no longer works. Seems like a Trojan Horse update from Adobe to force users to Fresco. What a terrible way to treat your paying customers. 

I want to download the years and years worth of original draw files from Creative Cloud and I am not seeing anyway to download anything except for low-res JPG or PNG files. 

Almost ALL of my professional illustration work from Adobe Ideas and Adobe Draw is sitting in Creative Cloud and I want to download a back-up copy to my computer. What do I do?

I am aware it is possible to import the art to Fresco. That is not what I am trying to do. I am looking for a solution to download my original Adobe Draw files. 

This topic has been closed for replies.
Correct answer Sjaani

Majority of people on the forum who respond are users of the apps, as you're trying to avoid using the app there's probably not much we can do to assist you.

On the Adobe Photoshop Sketch and Illustrator Draw End of Support page there is a statement suggesting you contact Adobe via Facebook, Twitter or Instagram using @adobedrawing I'd suggest going down that path rather than the Fresco Community support option.

2 replies

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
March 6, 2022

Majority of people on the forum who respond are users of the apps, as you're trying to avoid using the app there's probably not much we can do to assist you.

On the Adobe Photoshop Sketch and Illustrator Draw End of Support page there is a statement suggesting you contact Adobe via Facebook, Twitter or Instagram using @adobedrawing I'd suggest going down that path rather than the Fresco Community support option.

Community Expert
March 4, 2022

I'm not exactly sure how to do that, but it's not like they just dropped this change on everyone by surprise. They've been telling everyone about the change and that people should migrate over before support ended for several months.