Skip to main content
Participant
Jul 2, 2020 9:08 PM UTC
Question

Error opening the app

I have installed the last update of adobe Fresco (1.7.0) and when opening it gives an error and does not open, I have a Microsoft surface Go, I am paying 10 $ for a program that does not work, with each new update the app was more and more slow but with this update it has stopped working, I don't mind paying for a good app but if it doesn't work, I want to know how to get my money back.thanks.,

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Rohit Guglani
Participating Frequently
Jul 21, 2020 4:55 AM UTC

Hello GussMusic,

 

We have released a new version of Fresco. Kindly install from Creative Cloud Application and let us know if you are still facing any issues. 

 

Regards,

Rohit

Translate
Sue Garibaldi
Inspiring
Jul 7, 2020 6:42 PM UTC

Hi GussMusic. 

 

My apologies about the crashing.  The team has determined the underlying cause and is working on a fix to incorporate into the next build. 

 

Sue.

Translate