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Eldubya
Participant
January 5, 2020
Answered

Exporting lowers the resolution on imported images.

  • January 5, 2020
  • 1 reply
  • 7482 views

I can import a high res image to my fresco project and it looks perfect in the fresco app. When I then export to any format or location using any setting, the image resolution is lowered to the point of blocky pixelation and is ruined for printing and sharing. Please help me fix this. Thank you. I love the app but this issue has rendered my work useless thus far.

 

Lindsey

This topic has been closed for replies.
Correct answer Eldubya

Thank you for the reply.

 

I just figured out the problem, so I would love to share if anyone else experiences this user error I had. It was a simple matter of the default settings when I created the blank document. After I selected Custom Size, and changed my width and length to make a business card, it automatically chose 72 ppi. I needed to change that to 300ppi to start so that when I exported, it wasn't lowering my clear image to doc res that was the Fresco document. 

 

I recreated the doc from scratch and chose the 300ppi and everything was fine. 

 

Thanks for your time. I hope this helps someone but probably such a silly mistake no one else would make it. 

 

LW

1 reply

Sheena Kaul
Sheena Kaul
Legend
January 16, 2020

Hi there,

 

It looks like maybe the export settings are set to low. Would you mind sharing a screentshot of the export settings? 

Also, please let us know the process which you're following to export the artwork.

 

Regards,

Sheena 

 

E
EldubyaAuthorCorrect answer
Participant
January 17, 2020

Thank you for the reply.

 

I just figured out the problem, so I would love to share if anyone else experiences this user error I had. It was a simple matter of the default settings when I created the blank document. After I selected Custom Size, and changed my width and length to make a business card, it automatically chose 72 ppi. I needed to change that to 300ppi to start so that when I exported, it wasn't lowering my clear image to doc res that was the Fresco document. 

 

I recreated the doc from scratch and chose the 300ppi and everything was fine. 

 

Thanks for your time. I hope this helps someone but probably such a silly mistake no one else would make it. 

 

LW

    Sheena Kaul
    Sheena Kaul
    Legend
    January 17, 2020

    Glad to know that the export is working fine for you. 🙂

     

     

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