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Participant
June 3, 2020
Question

Fail to download brushes

  • June 3, 2020
  • 1 reply
  • 665 views

I have recently upgraded my adobe fresco subscription plan, but sadly, still cannot have access to Kyle T. Webster's photoshop brushes. What can I do about it?

thanks,

Ana

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1 reply

Sue Garibaldi
Inspiring
June 3, 2020

HI Ana. 

 

I've responded to your other posts (https://community.adobe.com/t5/fresco/upgrade-from-free-fresco-plan-to-paid-fresco-plan/m-p/11179692?page=1#M2306 https://community.adobe.com/t5/fresco/6mo-free-trial-but-no-premium-features/m-p/11179665?page=1#M2305but wanted to post it here as well:

 

Please message me through  Fresco's Report A Bug link so I can help figure out why, after upgrading,  you're not able to access all of Fresco's features. (Tap the gear icon in the upper nave of  the Home screen then App Settings > Help > Support > Report A Bug.)

 

Sue.

 

Participant
June 3, 2020

Hi Sue, i wish I could but it doesn't work. There is a dialog pop up window which says that the email or account fails to connect. 
best, 
Ana

Sue Garibaldi
Inspiring
June 3, 2020

Ana. 

 

Have you set up a mail account on your  device using iOS's Mail app?

 

Sue.