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Lutzka5E7F
Participant
Aug 18, 2023 4:33 AM UTC
Answered

favorite brushes not saved on a new ipad

Never had any issues on my old ipad. 
I got a new ipad, downloaded the latest Fresco, opened an existing file, and my favorites are not there.
All of my brush sets show up, but no favorites.  I can save new favorites, but that is not helpful.

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yviejojo
yviejojoCorrect answer
Community Expert
Sep 12, 2023 3:12 PM UTC

Hey @Lutzka5E7F 

 

In addition to what @Anshul_Saini has said, here's a feature request I made a couple of years ago for favourite brushes organisation.

https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/43151529-rearrange-order-of-brushes-in-favourites

 

Here is also a feature request for Brush Management that was created a few months back that appears to be in the Planned stage. Which is great news!

 https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/46593088-brush-management-find-save-brushes-create-fold

 

The more upvotes the brush organisation feature requests get the better. I know they are currently favourited in order, but I agree with you both that organisation of brushes really makes a difference, especially when we spend so much time curating our loveliest ones!

 

All the best,

Yvie

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4 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
Sep 7, 2023 9:17 PM UTC

Hi @Lutzka5E7F,

 

I'm sorry to hear that you're facing this issue with your new iPad and Adobe Fresco. Losing your favorite brushes can be frustrating. Let's try to resolve this:

  • Tap on Import from Files to import your favorite brushes from your Creative Cloud library.

     

     
    '
  • Ensure that you're logged into the same Adobe account on your new iPad as you were on your old one and that sync is on Creative Cloud on the older iPad & new iPad. Favorites are often synced with your Adobe account, so logging in with the same account should ideally restore them.
  • As a last resort, if you can't recover your old favorites, you might need to manually re-select and save your favorite brushes.

 

I hope this helps you recover your favorite brushes in Adobe Fresco!

 

Best,

Anshul Saini

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Lutzka5E7FAuthor
Participant
Sep 8, 2023 12:54 AM UTC

All the files are syncing, so I don't think that is the problem.

Brush organization still needs help in Fresco. . .I wish I could reorder,
make subfolders in favorites. I spent so much time looking for brushes.

--
Lutzka Zivny | Designer, *Media Studio*

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    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    Sep 11, 2023 7:54 PM UTC

    Thank you for the additional information, @Lutzka5E7F,

     

    I understand your frustration and appreciate your feedback on brush organization in Adobe Fresco. It's indeed valuable for improving the user experience.


    As for your feedback on brush organization, I'll make sure to pass it along to the Adobe Fresco team. Improving brush organization and customization options is important for enhancing the user experience, and user feedback plays a crucial role in shaping future updates.

     

    Also, to make sure your suggestions reach the right team and have a greater impact, I recommend posting your feedback directly on the Adobe Fresco UserVoice forum. Adobe closely monitors UserVoice for user suggestions and feature requests, and it's a great platform for sharing your ideas and having them considered for future updates.

     

    Here's the link to Adobe Fresco's UserVoice forum: Adobe Fresco UserVoice.

     

    Thank you for your input, and please feel free to reach out if you have any more questions or need further assistance.

     

    Best regards,

    Anshul Saini

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