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dom@rtello
dom@rtello
Participant
May 14, 2026
Question

File can't be opened anymore!?

  • May 14, 2026
  • 1 reply
  • 17 views

I created a Adobe Fresco File and I have been working on it for a wile and now it can’t be opened anymore with out any reason!! The message says that the file is not a real PSD file.

Please help me, I need to finish this project until next week.

Thank you

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    July 1, 2026

    Hello ​@dom@rtello 

     

    I’m sorry to hear about your experience. I hope the problem is resolved by now. If not, kindly try downloading the file from the Adobe Files website (https://www.adobe.com/files) and then importing it into Fresco to see if it helps.

    Also, try reverting to an earlier version of the Cloud Document (https://helpx.adobe.com/creative-cloud/apps/work-with-cloud-documents/manage-and-restore-files/revert-to-earlier-version.html) and share your observations.

     

    Looking forward to hearing from you.
    Anubhav

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