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Squatchy
Participant
Jun 13, 2023 3:02 PM UTC
Answered

Fix the Adobe Fresco Desktop app!

Seriously. Fix it! For as big as Adobe is, the developers should be able to fix the desktop app so it works correctly and so we can use all the new features. But no, we have to use verson 4.0 meanwhile people are getting to use version 4.6. All of my other Adobe products work fine on my PC. 

 

Seriously, get your act together Adobe! 

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Anubhav M
Anubhav MCorrect answer
Community Manager
Jun 23, 2023 4:40 PM UTC

Hello @Squatchy,

 

Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

3 replies

Anubhav M
Community Manager
Community Manager
Jun 14, 2023 3:50 PM UTC

Hello @Squatchy,

 

We understand how frustrating it can be to deal with crashes in Fresco. We know that reverting to an older version is not ideal because it limits access to the latest features. Our team is aware of these issues and is actively working on fixing them in future releases. We apologize for any inconvenience caused and appreciate your patience. Stay tuned for updates.

 

Thanks,

Anubhav

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Squatchy
SquatchyAuthor
Participant
Jun 21, 2023 6:05 PM UTC

I will not accept your answer. Your response is a typical copy and paste kind of answer. If what is happening to the Adobe Fresco desktop app ever happened to the Illustrator desktop app, you would have some very angry people. 

 

I suggest that your team works a bit harder.

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Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
Jun 23, 2023 4:40 PM UTC

Hello @Squatchy,

 

Thank you for your patience. Our team has recently released a newer version of Fresco 4.7 that may help solve the issues you're experiencing. Could you please try updating to the latest version and let us know if it improves your situation?

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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