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Participant
Jul 19, 2024 7:04 PM UTC
Question

Flatten layers

Hello, i was drawing for ours in Fresco and suddenly the app crashed and when i restarted it and opened my project, this showed up


i don't have photoshop, and i tried to go back to previous versions but all the layers stay flatten.

how can i solve this issue?

thanks in advance.

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2 replies

Anubhav M
Community Manager
Community Manager
Jul 31, 2024 6:48 AM UTC

Hello @David3870704395vj,

We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Anubhav M
Community Manager
Community Manager
Jul 22, 2024 7:54 PM UTC

Hello @David3870704395vj,

We understand that encountering technical issues can be frustrating. If reverting to an earlier version of the cloud document did not help, kindly share a link to the file (https://adobe.ly/3WxU30K) so that we can check it on our end.

 

Note: While sharing the link, kindly ensure it is set to Public and the option for Save a Copy is enabled.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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