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Ella1129
Participant
May 5, 2026
Question

Font changes in my saved file

  • May 5, 2026
  • 1 reply
  • 8 views

I have an issue with the fonts in Adobe Fresco. I used this app in my ipad.
The font type changes every time I reopens it after saving the file. Those fonts are very basic ones, such as Gill Sans, Futura etc. They somehow changes them to Helvetica or from Bold to Italic… 

I thought it might be due to free plan, so I subscribed to monthly plan to use premium fonts (though I don’t believe those super common fonts are premium fonts). Restarted my ipad, and tried again, but the same thing happened again and again. Paying for the subscription didn’t help, and this is very frustrating for me…

Does anyone encountered similar issues and knows how to resolve it? Much Thanks!

    1 reply

    Abhishek Rao
    Community Manager
    Community Manager
    May 5, 2026

    Hi ​@Ella1129,

     

    Thanks for reaching out, I understand how frustrating it must be to see your fonts change after reopening the file.

    To help narrow this down, could you please confirm your iPad model and iOS version, and also check if you’re on the latest version of Fresco (7.2.0)? Please try signing out of the Fresco app and signing back in to see if that helps refresh things.

    Also, let me know if this happens with all files or only specific ones, as that will help identify if it’s file-specific or more general.

     

    Looking forward to your update.

    Abhishek

    Ella1129
    Ella1129Author
    Participant
    May 5, 2026

    Thanks for your reply,
    my ipad Air is model A3461,
    iOS is 26.4.2 (up to date),
    Adobe Fresco Version 7.2.0.

    This happens with a few of my files with text layers, not just one particular file.
    Let me log out and sign back in to see, and get back to you, thank you!

    May I know if a subscription is needed for gill sans and futura font family?