Fresco老是闪退，把我画了一晚上的画弄没了，能不能帮我恢复一下？哭哭哭

Forum|Forum|2 years ago
June 30, 2024
2 replies
386 views

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Z

zq_4767

Participant

Can't agree more. Moreover, the deleted works can't be recovered. Whyyyyyy?

Anubhav M

Community Manager

Hello @zq_4767,

I'm sorry to hear about your experience. Would you mind checking if your work is still available online (https://adobe.ly/3O1mGhR) and reverting to an earlier version of the cloud document (https://adobe.ly/3O1mGyn) to see if it helps?

Looking forward to hearing from you.

Anubhav

Anubhav M

Community Manager

Hello @Sophia383455877rww,

I'm sorry to hear about your experience and for the delayed response. I hope the problem is resolved by now. If not, kindly share more details, like the OS/Fresco version, whether Fresco behaves this way when working with a particular file/feature and a screen recording of the problem, so we can investigate further.

Looking forward to hearing from you.

Thanks,

Anubhav

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