Participating Frequently

Question

Fresco 2.0 deleted all my fav brushes.

Forum|Forum|4 years ago
July 20, 2021
3 replies
1123 views

Updated to Fresco 2.0. Lost all my favorite brushes which took over 4 hours to set up. What is going on? How can I get them back?

This topic has been closed for replies.

gilbertruiz

Participant

I just now opened Fresco for the first time since last night, and it's the same issue for me. The "Favorites" list is empty in all of the brush categories. Hope this is something that is fixable as I spent a good amount of time building my lists of favorites.

Rohit Guglani

Adobe Employee

Kindly update Fresco to 2.7.3, we have rolled out the fix for the issue. Let us know if you are still facing the problem after updating.

Thanks,

Rohit

dbjorns

Participant

I have Fresco version 2.7.7 on an iPad Pro, and all my Favorites in the brushes panel are still missing. I've tried signing out and back in, all the other cloud documents and settings sync, but the Favorites for the brushes are all gone. It's a huge disappointment since this is the first real bug I've come across, but if there's no fix, there are brushes I won't be able to find again, or recreate...

Y

Yves-CH

Inspiring

Bonjur, Aujourd'hui, après 2 mises à jour hier et aujourd'hui, Fresco V 2.7.2 sur mon iPadPro, je n'utilise pas la version avec abonnement donc les brosses de Keyl arrivent sur mon iPad par le biais de la bibliothèque CreativeCloud, je les y ai entrées depuis PS sur mon iMac, aucune brosse n'a été retirées des favoris mêmes ccwllwa sélectionnées depuis la bibliothèque !
Merci, tout va bien pour moi sur iPad.

Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

Michael J. Hoffman

Community Expert

Are you sure they are lost? Are you perhaps looking at a category of brushes, and need to go "back" to the main listing? Please provide a screen shot if possible.

Fresco is currently at 2.6.0 for Windows, and 2.6.1 for iPad. What OS/Hardware are you running? Are you really at 2.0? If so, you haven't updated.

R

RrNo

Known Participant

Yes, last update removes all the favorite brushes. Here is the screen. If not, why the text means:
Favirite brushes
Start adding brushes to the list of your favorite

All the brushes are gone. Thanks guys.

D

DaveJCummings

Community Expert

Have you tried signing out and then signing back in again? Sometimes, after an update, I get the prompt to log into my account when I open the app

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