Fresco App still crashing in windows

Hello @jaime280222977ajz, @adretzios, @Elena29110024uwdy,

We understand how frustrating it can be to experience crashes. Would you mind running Fresco under a different administrator account (https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-...) and checking if it helps?

Also, kindly check if all of your work is synced online (https://assets.adobe.com/cloud-documents). If yes, please try resetting Fresco (https://support.microsoft.com/en-us/windows/repair-apps-and-programs-in-windows-e90eefe4-d0a2-7c1b-d...) and share your observations.

If the issue persists, kindly share the logs by following the steps shared in this help article (https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html), so we can check it with the team.

Looking forward to your response.

Thanks,

Anubhav

same probleme, did you find the solution? 

Are you able to upload the previous version.

The Creative Cloud Desktop geneally allows us to install the previous version as well as current.

I have done the update and had the same thing happen just now.

I tried to sign out of the desktop app and sign back in, but the app still crashed.

This looks like it will be something Adobe will work on quickly as it is possibly widespread.

If you can use the previous version until the next fix appears that would be your best option for now.