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Participating Frequently
Oct 2, 2023 7:56 AM UTC
Question

Fresco brush library disappeared

All brushes from my library disappeared. I tried to add them again but none of them are loading. How can I get back my brushes? ( I'm using paid membership ).

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6 replies

Community Expert
Oct 4, 2023 2:24 AM UTC

Have you tried uninstalling and reinstalling the app?

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Participating Frequently
Oct 7, 2023 10:21 AM UTC

I uninstalled and reinstalled. Now the brushes showed up like this. If I tap on a brush it keeps loading forever but doesn't get downloaded 

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Imaginerie
Community Expert
Community Expert
Oct 7, 2023 10:59 AM UTC

I had this once. I can't say it will work for you, but for me it was a syncing problem, at CC level.
I had to pause the Sync and start it over again.
If you don't have the CC app installed , go for it
https://www.adobe.com/uk/creativecloud/desktop-app.html
When all was in order, I had to download all the brushesagain, which took a while but eventaually they were all there. It didn't help that I had the whole mega pack from Kyle Webster to load 🙂
https://helpx.adobe.com/uk/creative-cloud/kb/arent-my-files-syncing.html

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Sjaani
Community Expert
Community Expert
Oct 3, 2023 11:01 PM UTC

If you go to https://assets.adobe.com/libraries do the brushes all appear in the online space?

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Participating Frequently
Oct 7, 2023 10:17 AM UTC

Yes, they are in the library

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