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Participant
Jan 9, 2021 1:05 AM UTC
Question

Fresco crash and lost all of my work

I was working on a project on my iPad Pro for about 2 hours then my iPad locked. Adobe fresco then logged me out of my account which was odd then when I logged back in I had lost my project. This is infuriating and upsetting. Would appreciate help asap

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1 reply

Sjaani
Community Expert
SjaaniCommunity Expert
Community Expert
Jan 9, 2021 8:28 PM UTC

Your best option for an issue such as this will be to send an email to frescohelp @ adobe . com

If you can still use the app I would send the message as a bug report directly from the help menu in app settings. This will generate details which might be helpful to Adobe when working with you to find a solution.

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