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Participant
Nov 3, 2021 12:10 AM UTC
Question

fresco crashes on startup

it closes right after start

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2 replies

Anshul_Saini
Community Manager
Community Manager
Nov 3, 2021 9:11 PM UTC

Hi there,

 

Sorry about the crashing! I know that's really frustrating. Could you please share a few more details like:

  • Does it seem to crash at random or after a particular action?
  • Which Device are you using & what is its system specification
  • OS and version of Fresco
  • Does re-installing or restarting the app/system help resolve the issue?
  • If you are running it on a Windows device, does running the app as an Administrator help resolve the issue?

 

We are here to help. We just need more information.

 

Thanks & Regards,

Anshul Saini

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Sjaani
Community Expert
Community Expert
Nov 3, 2021 2:24 AM UTC

Which device are you using Fresco on?

Check the system requirements to make sure everything is okay and that Fresco should work for you.

Have you done an uninstall/reinstall? Is this happening since recent updates or have you never tried to install and have never used Fresco before?

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