Fresco Crashes trying to load my files

9 replies
644 views
Translate

Hi,

as soon as this load finishes my Fresco App crashes...

I already uninstall and install it to see if it was something about the recent update installation may have gone wrong... But it hadn't worked at all... Any advice or solution?

My PC is Windows, with 36GB of Ram and AMD Ryzen 7 3800XT 8-Core Processor 3.90 GHz with an AMD Radeon RX 5700 XT, with half a TB of free storage...

Thank you very much,

AslanSN

This topic is closed to new replies. Start a new post to keep the conversation going.

Anubhav MCorrect answer

Community Manager

Hello @AslanLyssSN,

Sorry to hear about this experience. I would request you try running Fresco under a different administrator account and share your observations.

Looking forwards to your response.

Thanks,

Anubhav

Note: Marking correct for visibility.

Anubhav M

Correct answer

Community Manager

Hello @AslanLyssSN,

Sorry to hear about this experience. I would request you try running Fresco under a different administrator account and share your observations.

Looking forwards to your response.

Thanks,

Anubhav

Note: Marking correct for visibility.

Translate

A

AslanLyssSNAuthor

Participant

Sorry, but in my PC there's only my account, so it is an administrator account, I still need to create a new one?...

Translate

Anubhav M

Community Manager

Hello @AslanLyssSN,

Thanks for getting back, and sorry for the late response. I hope the problem is resolved by now. If not, kindly update this thread so we can investigate this further.

Regards.

Translate