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Agha5DF0
Known Participant
Oct 18, 2021 11:10 PM UTC
Answered

Fresco - Duplicating layer option vanishes

Under what conditions does Fresco remove the duplicating layer option. I have had two experiences one on ipad then on PC. Please help.

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    travisa51447614Correct answer
    Participant
    Dec 20, 2021 3:55 PM UTC

    VERSION 3.2.0  - updated last night and just restarted my computer and I now have those functions.

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    13 replies

    Claude Cere
    Claude Cere
    Participating Frequently
    Jun 7, 2024 4:30 PM UTC

    Version 5.50 June 7, 2024

    This problem persist. Annoying!

    I have to close the drawing and restart the computer to get the option of DUPLICATE.

    Please help.

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Jun 7, 2024 8:13 PM UTC

    Hello @Claude Cere,

    I'm sorry to hear about your experience. Would you mind sharing some more details, like the exact version of the OS/Fresco, device make/model, whether Fresco behaves this way with all files, and a screen recording of the problem (https://adobe.ly/3RkRk82) so we can investigate this further?


    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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    Claude Cere
    Claude Cere
    Participating Frequently
    Jun 7, 2024 4:20 PM UTC

    Still have the problem today June 7, 2024. ???

    This software is not stable on Window's version . Please improve.

     

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    Elena24498397c3a6
    Participant
    May 18, 2022 4:23 AM UTC

    I am having the same issue. I have not duplicate or copy layer option available. Have updated my Fresco to the newest version today, the optiones appeared for about an hour (yay), but then disappeared again. Anybody can help?

     

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      Michael J. Hoffman
      Community Expert
      Michael J. HoffmanCommunity Expert
      Community Expert
      Dec 20, 2021 3:56 AM UTC

      I also cannot duplicate what you're seeing. Can you confirm what kind of Adobe subscription plan you have? I wonder if certain tiers have limited features. 

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      Agha5DF0Author
      Known Participant
      Dec 20, 2021 7:46 AM UTC

      I am on the fremium plan.

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      travisa51447614
      Participant
      Dec 20, 2021 3:02 AM UTC

      Does anyone have a solution for this? I am having the same issue. I have no duplicate layer function and no copy paste function!

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      Rohit Guglani
      Rohit Guglani
      Participating Frequently
      Dec 20, 2021 2:51 PM UTC

      Which version of application you are using @travisa51447614? You can check from Settings>About. 

       

      Thanks,

      Rohit

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      travisa51447614Correct answer
      Participant
      Dec 20, 2021 3:55 PM UTC

      VERSION 3.2.0  - updated last night and just restarted my computer and I now have those functions.

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      Sjaani
      Community Expert
      SjaaniCommunity Expert
      Community Expert
      Oct 20, 2021 2:27 AM UTC

      None! I haven't been able to reproduce what you are seeing. Do you recall if you were tapping anything extra while selecting this panel? Does it happen every time for you now or is it a little bit random?

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      Agha5DF0Author
      Known Participant
      Oct 20, 2021 5:05 AM UTC
      Same here, have not been able to reproduce. Nothing special, only tapping the layer icon.
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