Fresco file opening error

Question

Hi there,I've recently been running into a major problem with Fresco; I save and close a file on the app after spending hours on one drawing, but then when I go to reopen and edit it comes up with "This format is not supported. The document does not appear to be a valid PSD file", so I am forced to make a copy of it. I also can't delete said file and it comes up with another error?Any solutions would be appreciated, thanks

Anshul_Saini · Answer

Hi @Tom31267426a9xv,I'm sorry to hear that you're experiencing issues with your files in Adobe Fresco. To further investigate and assist you, could you please share the download link of the problematic file with us? Please go to the Adobe assets website at adobe.ly/4543qqE, and remember to set the link access settings to "Anyone with the link can view" and "Save a copy."This will help us better understand the problem and find a suitable solution.Thanks,Anshul Saini

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