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Known Participant
November 25, 2024
Question

Fresco is no longer posting to Illustrator Desktop or Illustrator iPad

  • November 25, 2024
  • 1 reply
  • 1579 views

For literally years the "open a copy in illustrator desktop" option in fresco has been broken. So to preserve vectors and layers the only workround has beeon to first open in illustrator ipad, then airdrop to desktop from there. Now, since update 6, Fresco no longer exports to illustrator ipad either!! So the entire app is useless. Adobe support don't seem to be able to help judging by the three frustrating hours I spent on chat yesterday. You CAN export as pdf and sort of extract the vectors by hollow arrow selecting the boxes in outline mode but it's awful and we shouldn't have to be doing this. Fix your software adobe!!!!!

1 reply

Anubhav M
Community Manager
Community Manager
November 25, 2024

Hello @richardt29542559,

I'm sorry to hear about your experience. I tried sending a copy of my file to Illustrator on the desktop from Fresco, and it worked for me. Would you mind sharing more details, like the version of the Illustrator/OS installed on your computer, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

Known Participant
November 25, 2024

Hi well the fresco to desktop issue is over two years old and it has never been resolved, but it's illustrator 24 on a macbook pro m1 os ventura 13.2. The ipad to illustrator ipad thing is new!! Thanks.