Skip to main content

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 22, 2025

Hello @yannat_7237,

Could you try duplicating the file from the Cloud Documents portal (https://adobe.ly/3GiSAFQ) and then opening it in Fresco to check if it helps?

Also, try downloading the file and then manually importing it in Fresco and share your observations.

 

Looking forward to hearing from you.
Anubhav

Y
yannat_7237Author
Participant
April 22, 2025

Hola , gracias por los consejos pero lo he intentado todo y ninguno me a funcionado, me sigue dando error

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
April 23, 2025

Hey! Since the issue persists, could you please share the file link to the file with us from Cloud Document website (https://adobe.ly/3Rv8FLe) so we can take a closer look? Just make sure the Sharing settings are set to “anyone with the link,” and that “Save a copy” is enabled too. That’ll help us investigate this further with the team.

 

Best,
Anshul Saini

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices