Fresco not syncing projects

Forum|Forum|5 years ago
July 7, 2020
2 replies
1524 views

I am having problems syncing my projects from Fresco to cloud docs. The cloud says all docs are synced but when I go into my cloud docs its not there. The project is only in my recents. I want to duplicate the project but I cannot do this just from projects in recents.

please help

Performance

This topic has been closed for replies.

Sue Garibaldi

Inspiring

DJ.

Please sign in with your Adobe ID to https://assets.adobe.com/cloud-documents to check whether the drawing shows up there.

If it does, force-quit Fresco, restart your device, then relaunch the app.

Let me know how things are going.

Sue.

N

N4232024

Participant

What is it doesn't? I'm having the same problem 😞

Anubhav M

Community Manager

Hello @N4232024,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the OS/Fresco version, device make/model, and screenshots/screen recording of the problem, so we can better assist you?

Looking forward to hearing from you.

Thanks,

Anubhav

D