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Saylor Here and Now
Participant
October 23, 2023
Question

Fresco running extremely slow

  • October 23, 2023
  • 4 replies
  • 2482 views

Suddenly my Adobe Fresco started to perform extremely slow. Not a lagging issue but the whole working process such as dragging, saving, changing tools, etc. It takes forever to switch from one tool to another. Fresco is up to date and I have plenty of space. How do I fix this problem?
Thanks

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    4 replies

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    Sourav Majumder
    Participant
    August 23, 2024

    Hi,

    I faced similar issues with Fresco. Specifically, it happens when I use it for very complex vector illustrations. To overcome the lagging issue, I turned off the background app refresh from the IOS settings and it works.

    Clarissa27
    Clarissa27
    Participant
    January 24, 2024

    I am experiencing the same issue on small and large files. I have to close Fresco every time and reopen. Anyone have any suggestions?

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    January 25, 2024

    Hello @Clarissa29508491cgu8,

    Sorry to hear about your experience. If you're using Fresco on an iPhone/iPad, would you mind updating the OS and the Fresco app to the latest version and checking if it helps?

    (https://adobe.ly/47JQ1os), (https://adobe.ly/47JQ2c0)

     

    Also, kindly check if all of your work is synced online (https://adobe.ly/49bR1mx). If yes, try deleting Fresco, restarting your device, and then reinstalling the app to check if it helps.

     

    If you're using Fresco on Windows, kindly try updating the OS(https://adobe.ly/48O3jS0) and Fresco(https://adobe.ly/494d3aD) to the latest version and checking if it helps? Also, kindly reinstall the GPU drivers (Intel / NVIDIA / AMD) and set the Graphics Preference to High-Performance for Fresco (https://adobe.ly/42bjBSG) and check if it helps.

     

    Additionally, check if all of your work is synced online (https://adobe.ly/49bR1mx). If yes, please try resetting Fresco (https://adobe.ly/42cNKkm...) and share your observations.

     

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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    EnchantedGray
    Participant
    October 25, 2023

    Same and for me Fresco is crashing. Lagging. Been doing this for over a year. But really bad now.  I tried it in offline. I am drawing with 0 smoothing. Please help. I like fresco. But I can't make progress because having to wait for it to unfreeze to continue then it does it again. 

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    Saylor Here and NowAuthor
    Participant
    November 2, 2023

    Hi EnchantedGrey. I figured out why my Fresco was running soooo slow. The file I am working on is huge. I started another file and it runs smooth. About the crushing you are experiencing, I haven't have it crushed so often, very rarely. The pen slagging, I notice is much longer  on Vector brushes than Pixel Brushes. 
    Did you try downloading Fresco again? 

    S
    Saylor Here and NowAuthor
    Participant
    October 23, 2023

    Also when coping and pasting a group of layers or when saving a file suddenly a random stroke or section of another file's layer stroke appears having to find it and erase it. This is time consuming. Anyone having the same issue or suggestions on how to fix it? Thanks 

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