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ThornHawthorne
Participant
September 23, 2023
Question

Fresco runs extremely poorly if other apps are open?

  • September 23, 2023
  • 1 reply
  • 138 views

For some reason, I can run Photoshop no matter what on earth I happen to be doing on the same computer, but if I open Fresco and, as an example, livestreaming software, at the same time?

Suddenly, I can't draw because Fresco chugs and lags. The problem clearly isn't the hardware, as I can run far more "challenging" software while streaming, such as The Sims 4 or (as I've mentioned) Photoshop.


Is there a fix for this?

This topic has been closed for replies.

1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
December 13, 2023

Hi @ThornHawthorne,

 

I apologize for the delayed response.  I recommend updating your Adobe Fresco to the latest version, which is 5.2. This release includes performance improvements and bug fixes that may address the issues you're facing with lag and choppiness when using Fresco alongside other applications.

 

If the problem persists after the update, it would be helpful to gather more information about your system. Could you provide details such as:

  1. The specific version of Adobe Fresco you are using.
  2. Your operating system and version.
  3. Hardware specifications (CPU, RAM, GPU).
  4. Any other relevant information about your system setup.

 

Additionally, if you continue to experience performance issues, a screen recording of the problem would be beneficial. This can help us better understand the nature of the lag and provide more targeted assistance.

 

Feel free to share this information, and we'll do our best to help you resolve the issue and improve your Fresco experience.

 

Best,

Anshul Saini

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