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Participating Frequently
April 4, 2020
Answered

Fresco says it's not compatible with my HP ZBook Studio x360 G5?

  • April 4, 2020
  • 1 reply
  • 3289 views

The latest version of Fresco says it's compatible with the HP ZBook Studio x360 G5, but it says otherwise when I try to install it on creative cloud. Can I have some help please? Would really like to use the program.

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Correct answer Rohit Guglani

Any updates available?


Hello micomoon,

 

As I shared with you the information of your system(please refer the dxdiag output you shared) says the model name is: 

System Model: HP ZBook Studio G5

 

We are working on adding support for more devices. We will be adding support of devices in future releases of Fresco. Thanks a lot for your patience. 

 

Regards,

Rohit

1 reply

Sjaani
Community Expert
Community Expert
April 5, 2020

Have you checked all features in the Required Specifications and made sure you have the latest drivers etc?

Participating Frequently
April 5, 2020

Hi, yes everything is up to date with the latest drivers. Made sure to update everything.