Skip to main content
Participant
Jan 2, 2025 3:26 PM UTC
Question

Fresco Selection tool crash

Fresco keeps crashing when using selection tools, multiple crash reports sent nothing fixed yet. Please help

2 replies

jane-e
Community Expert
Community Expert
Jan 2, 2025 3:31 PM UTC

@enochillustrator_4826 

I've moved your post from Using the Community to the Fresco forum.

Jane

Translate
Anubhav M
Community Manager
Community Manager
Jan 2, 2025 5:58 PM UTC

Hello @enochillustrator_4826,

I understand how frustrating it can be to encounter crashes in the middle of work. I was able to locate the Crash Dump you submitted and have forwarded it to the product team.

In the meantime would you mind trying to update the OS(https://adobe.ly/3PFFqV7) to check if it helps?
 

Additionally, check if all of your work is synced online (https://adobe.ly/40eJiCq). If yes, please try resetting Fresco (https://adobe.ly/3PrcXlr...) and share your observations.

 

Looking forward to hearing from you.

 

Anubhav

Translate