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Participant
March 12, 2024
Answered

Fresco Stopped Allowing Me to Upload Photos

  • March 12, 2024
  • 2 replies
  • 1181 views

I started using Fresco in December and immediately enjoyed the resources the program provides. It's a whole lot better than the previous app I used, so that's why this problem confuses me. As of today, I tried to upload an image onto a blank canvas to draw, as I always do, and it wouldn't work. The app lets me view my photo library and select a photo, but when I press it, it does not upload.

 

I tried to delete the app and re-download it, but the problem was not fixed. I also tried to upload older images, as I thought it was because the image I originally tried to upload was new. Yet, it does not work. I changed permissions and tried again, but to no avail. It does the same thing when I try to upload an image onto a canvas I've already drawn on.

 

Anyone know what I should do?

This topic has been closed for replies.
Correct answer naturaldisaster

I have the 5.4.0. version installed, but the problem has seemed to fix itself. I left the app alone for a day or two after this post went live and the app is acting fine now.

2 replies

Participant
July 10, 2024

I'm on version 5.6.5 and ive started having the same issue. Im using an iPad Pro 5th gen 12.9 inch.

Participant
November 7, 2024

Having the same issue as well. This is a new issue. Ive been using fresc since it came out and have never had this bug

ipad OS V 17.4.1

Model- ipad pro 12.9in 2nd gen

Participant
November 29, 2024

Same, having this issue now and am unable to do my work. 

Anubhav M
Community Manager
Community Manager
March 12, 2024

Hello @naturaldisaster,

Sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Fresco installed, your device model, and a screen recording of the problem, so we can investigate this further?

Looking forward to hearing from you.

Thanks,
Anubhav

naturaldisasterAuthorCorrect answer
Participant
March 14, 2024

I have the 5.4.0. version installed, but the problem has seemed to fix itself. I left the app alone for a day or two after this post went live and the app is acting fine now.

Community Expert
March 16, 2024

Glad to hear your issue was resolved.