Fresco unter Win11 auf einem Dell Latitude - es geht rein gar nichts!

Hi Renó, sorry to hear you're having trouble! Try updating your graphics drivers directly from the Intel website and run Fresco in compatibility mode. Also, if possible, disable graphics hardware acceleration in Fresco settings to see if that helps.

Hi @renól18876801,

Thanks for providing those detailed specs!

To better understand what’s going on, could you please do the following:

• Share a system information file

  Here’s how:

  • Press Windows + R, type msinfo32, then press Enter.

  • Go to File > Save, and save the file as a .NFO file.

  • Upload that file here or share it via a cloud link.

   

• Record a screen capture of the issue, showing what happens when you try to open or create a document. This will help the team visualize the behavior and investigate more precisely.

Once we have both the system info and the screen recording, we’ll escalate this to the product team for further review.

Looking forward to your reply so we can help get this resolved!

Best,
Anshul Saini