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Participant
March 24, 2023
Answered

Fresco V.4.4 - Brush stuck on windows cursor

  • March 24, 2023
  • 4 replies
  • 925 views

Hi, even since I've update Fresco to v 4.4.0, the Windows arrrow is always displayed, which is not fun to experiment. 
I don't have this problem with Illustrator, nor Photoshop and I went back to the v 4.3.0 of Fresco, and the problem was gone.

So, is there a way to fix the situation for the v 4.4.0 ?
Thank you !

(I am using a Hion Kamvas Tablet)

This topic has been closed for replies.
Correct answer Anubhav M

Hello @Hiwagusu @Imaginerie,

 

Thanks for your patience. The product team is aware of this problem and is working on a fix for a future release.

Please stay tuned for updates.

 

Thanks,

Anubhav

4 replies

dv8kiwi
Inspiring
September 9, 2023

I know it has been said, but just a reminder to vote here if you haven't already. Mark as critical and add comments. https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/38717338-visible-brush-cursor-see-the-brush-shape-and-size

dv8kiwi
Inspiring
September 9, 2023

I have just realised that link is not related to the Windows issue we are experiencing. I have just added a post for this issue. As before, vote, mark critical, add comments https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/47226932-variable-brush-cursor-for-windows

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
April 4, 2023

Hello @Hiwagusu @Imaginerie,

 

Thanks for your patience. The product team is aware of this problem and is working on a fix for a future release.

Please stay tuned for updates.

 

Thanks,

Anubhav

Anubhav M
Community Manager
Community Manager
March 24, 2023

Hello @Hiwagusu@Imaginerie,

 

We understand that encountering technical issues can be frustrating. Kindly allow us some time to check this with the team so we can provide you with the appropriate fix.

 

Thanks,

Anubhav

Imaginerie
Community Expert
Community Expert
March 24, 2023

I logged a bug report in the app and attached a video grab as well, Let me know if you need anything else.

Imaginerie
Community Expert
Community Expert
March 24, 2023

I have just checked, and damn you're right!
I tried all the brushes settings (cross-hair, none, stamp) and no luck.
I logged a bug report within the app (it opens an email to frescohelp@adobe.com, you can use the same to report it)
The more people write, the more it gets attention 🙂