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Hiwagusu
Participant
Mar 24, 2023 6:09 PM UTC
Answered

Fresco V.4.4 - Brush stuck on windows cursor

Hi, even since I've update Fresco to v 4.4.0, the Windows arrrow is always displayed, which is not fun to experiment. 
I don't have this problem with Illustrator, nor Photoshop and I went back to the v 4.3.0 of Fresco, and the problem was gone.

So, is there a way to fix the situation for the v 4.4.0 ?
Thank you !

(I am using a Hion Kamvas Tablet)

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    Anubhav M
    Anubhav MCorrect answer
    Community Manager
    Apr 4, 2023 7:30 PM UTC

    Hello @Hiwagusu @Imaginerie,

     

    Thanks for your patience. The product team is aware of this problem and is working on a fix for a future release.

    Please stay tuned for updates.

     

    Thanks,

    Anubhav

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    7 replies

    dv8kiwi
    dv8kiwi
    Inspiring
    Sep 9, 2023 11:07 PM UTC

    I know it has been said, but just a reminder to vote here if you haven't already. Mark as critical and add comments. https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/38717338-visible-brush-cursor-see-the-brush-shape-and-size

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    dv8kiwi
    dv8kiwi
    Inspiring
    Sep 9, 2023 11:26 PM UTC

    I have just realised that link is not related to the Windows issue we are experiencing. I have just added a post for this issue. As before, vote, mark critical, add comments https://adobefresco.uservoice.com/forums/919786-adobe-fresco/suggestions/47226932-variable-brush-cursor-for-windows

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    Anubhav M
    Community Manager
    Anubhav MCommunity ManagerCorrect answer
    Community Manager
    Apr 4, 2023 7:30 PM UTC

    Hello @Hiwagusu @Imaginerie,

     

    Thanks for your patience. The product team is aware of this problem and is working on a fix for a future release.

    Please stay tuned for updates.

     

    Thanks,

    Anubhav

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      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      Mar 24, 2023 9:46 PM UTC

      Hello @Hiwagusu, @Imaginerie,

       

      We understand that encountering technical issues can be frustrating. Kindly allow us some time to check this with the team so we can provide you with the appropriate fix.

       

      Thanks,

      Anubhav

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        Imaginerie
        Community Expert
        ImaginerieCommunity Expert
        Community Expert
        Mar 24, 2023 11:33 PM UTC

        I logged a bug report in the app and attached a video grab as well, Let me know if you need anything else.

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        Imaginerie
        Community Expert
        ImaginerieCommunity Expert
        Community Expert
        Mar 24, 2023 6:57 PM UTC

        I have just checked, and damn you're right!
        I tried all the brushes settings (cross-hair, none, stamp) and no luck.
        I logged a bug report within the app (it opens an email to frescohelp@adobe.com, you can use the same to report it)
        The more people write, the more it gets attention 🙂

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