Fresco won't open after several tries

Question

Hi all!

I installed Adobe Fresco last week on my Windows computer. However, whenever I try to open it is says ''files loading'' at first (there are no files to open, because I haven't worked with Fresco yet) and after a while, a pop-up will appear saying ''an error has occured, please restart'', after which the cycle repeats.

From what i read online, it could be lack of acces to cloud storage, but as far as I could tell myself, cloud storage is enabled.

I've tried turning the computer off-and on, updating the and and deleting the app alltogether and reinstalling it, but nothing seems to do the trick.

Anubhav M · Accepted Answer

Hello @Chaamundii25224301me6a,

Sorry to hear about this experience and for the late response. I hope the suggestions shared by Sjaani helped resolve the problem. If not, kindly try running Fresco under a different administrator account and share your observations.

Looking forward to your response.

Thanks,

Anubhav

Note: Marking correct for visibility.

Chaamundii25224301me6a · Answer

I am having the same issue, it started when I clicked on the shape tool and there was a leaf shape without me selecting it after that when specifically it stopped working.

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