Fresco Won’t Save Despite 60GB Free – Lost Work Twice, Corrupted Files, Deadlines at Risk!

Question

Fresco won't save any progress due to alleged insufficient iPad Pro storage, even though there is more than 60 GB of free local storage. I've lost all my work twice and due to this bug I've been postponing deliveries. My deadlines are approaching and I have nothing to show! Also, with frustrated attempts to resolving it by restarting the iPad, offloading the app, uninstalling and reinstalling Fresco, the app managed to get my files corrupted, telling me they're not the supported PSD files, even though I've edited them exclusively on Fresco!!

Anubhav M · Answer

Hello @dangoveiga,I'm sorry to hear about your experience. Could you confirm the version of the OS/Fresco installed, your iPad model, and check if Fresco behaves this way with all files, so I can better assist you?Also, kindly check if all of your work is synced online (https://adobe.ly/412blot). If yes, try deleting Fresco, restarting your device, and then reinstalling the app to check if it helps.Looking forward to hearing from you.Anubhav

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