Skip to main content
Participant
August 13, 2026
Question

How to obtain old project files from a recently deactivated account

  • August 13, 2026
  • 1 reply
  • 27 views

Hello everyone. I wanted to ask if anyone would be willing to help me. 

Today, my old adobe account from a previous school was deactivated today. I had been using this account with no issues up until today. 

My question is, would there be anyway to obtain my old project files from Adobe Fresco and place/use them in my new adobe account? 

Thank you all so much. 

    1 reply

    Anubhav M
    Community Manager
    Community Manager
    September 24, 2026

    Hello ​@intuitive_Galaxydb0f 

     

    Sorry for the late reply. I hope the problem is resolved by now. If not, please try the suggestions shared in this help article (https://helpx.adobe.com/business/education/student-accounts-files/using-student-file-transfer.html) and let us know how it goes.

    Anubhav