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solizi狐狸5FFD
Participant
October 24, 2021
Question

I can't open my adobe fresco

  • October 24, 2021
  • 2 replies
  • 527 views

Hello!! The problem just like my title, I cant open my adobe fresco since today morning. When i click it, it always goes back to my home screen. My device is Windows 10. How can i do it with??

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2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
October 25, 2021

Hi there,

 

Sorry to hear about the trouble you are facing. Could you please share a few more details like:

  • OS and version of Fresco installed on your machine
  • Which device are you using
  • Which GPU is installed on your device Intel, Nvidia, or AMD?
  • Does updating the GPU drivers help resolve the issue?
  • Does reinstalling Fresco help resolve the issue?

 

We are here to help. We just need more information.

 

Regards,

Anshul Saini

Sjaani
Community Expert
SjaaniCommunity Expert
Community Expert
October 25, 2021

Just to clarify, are you saying when you try to open a previously created image Fresco returns to the Fresco home Screen or when you try to open Fresco is the whole app not opening and you return to your computers main screen?

Check for Fresco app, windows, driver updates. Has this happened since an update was installed?

S
solizi狐狸5FFDAuthor
Participant
October 25, 2021

Is happen when i try to open the whole app but its just show a white screen and it return to my homescreen.

Is happen after the update ❤️

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