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Angela5E58
Participant
June 7, 2024
Question

I can't reinstall Fresco

  • June 7, 2024
  • 2 replies
  • 214 views

I was able to use Fresco a few days ago, but it wouldn't open when I tried earlier. There was no loading screen, the app just wouldn't do anything when I clicked Fresco's icon. I've restarted, and shut down my PC a few times already. Then, I tried uninstalling and installing again, but now I can't even reinstall the app!! Error 506 keeps popping up. I don't understand how this happened when the app was working just fine a few days ago! 

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2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
June 24, 2024

Hi @Angela5E58,


We hope the steps provided have helped resolve the issue. If you still need any assistance, please feel free to reach out. We're here to support you.


Regards,

Anshul Saini

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
June 7, 2024

Hello @Angela5E58,

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://adobe.ly/45dSU14) and letting us know if it helps?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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