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Participant
Sep 26, 2019 1:21 AM UTC
Answered

I have 30GB space free, but the app says it needs 3GB and that I only have 2.4GB?

Can't do anything since I can't open a new document. iPad OS 13.1 on a last generation iPad. Settings>iPad Storage shows 90 of 128 used.

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Sue Garibaldi
Sue GaribaldiCorrect answer
Inspiring
Sep 26, 2019 10:41 PM UTC

Hi Fsmike. 

 

I'm sorry this is happening. The team has been looking into this steadily since we started hearing reports yesterday. 

 

They believe that it has something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco. 

 

As soon as they get to the bottom of it I'll post their findings.

 

Sue.

4 replies

Sue Garibaldi
Sue GaribaldiCorrect answer
Inspiring
Sep 26, 2019 10:41 PM UTC

Hi Fsmike. 

 

I'm sorry this is happening. The team has been looking into this steadily since we started hearing reports yesterday. 

 

They believe that it has something to do with discrepancy between the estimate of storage space reported by iOS and the storage space reported by Fresco. 

 

As soon as they get to the bottom of it I'll post their findings.

 

Sue.

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Inspiring
Sep 26, 2019 7:37 PM UTC

No dice for me. 12 gigs available. I'll wait for the fix.

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Licious
Participant
Sep 26, 2019 11:48 AM UTC

Had the same problem, deleted some unused apps to free up some space. I can open projects now, but the app still only says I have 6GB of free space when I have over 60 GB available!

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Michael J. Hoffman
Community Expert
Community Expert
Sep 26, 2019 1:57 AM UTC

I had the same issue on first start of v1.0.2. (IPad Pro 2nd gen 12.9"). But I ignored it and it's been fine since. 

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