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Participant
Dec 25, 2021 12:29 PM UTC
Question

I've uninstalled then reinstalled Fresco, but it keeps on crashing still, what do I do?

I've been in the middle of a drawing and I'd really like to finish it haha, so any help is appreciated, thank you.

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2 replies

Sjaani
Community Expert
Community Expert
Dec 26, 2021 10:20 PM UTC

Which device are you using? Have you checked the System Requirements to see if you're at the lower end of devices which can run the app? Other than that I would suggest going through the app settings to Help then sending a bug report directly to the developers. The bug report link will open an email and include your system details which should help to solve your issues.

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Participant
Dec 27, 2021 9:15 PM UTC

yeah, i'm having the same issues, but the app closes before i an report a bug through Help. The app remains open for about 10 seconds, then crashes—regardless of what i do. would love to see this fixed.

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