Image won’t open

I've been working on a piece for 2 weeks on fresco and 2 days ago it stopped allowing me to open my work and keeps telling me to contact support. I don't know what to do because I really need to finish this soon for a deadline. I've already tried restarting my iPad and looking to see if the app had to be refreshed and nothing worked. And I checked and it has nothing to do with me not having enough storage either.