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Participant
March 28, 2023
Question

Infinite Loading and App.UnhandledException?

  • March 28, 2023
  • 2 replies
  • 187 views

Hi, first time posting to the forums so bare with me. But I donloaded Adobe Fresco today and all I'm getting is the error as seen in the screen cap below and then inifinte loading. I have no idea what that error means, and googling it provided me with nothing but forum posts that basically just equate to gibberish to me.

 

This topic has been closed for replies.

2 replies

Community Manager
April 13, 2023

Hello @ScottMKII,

 

We understand how frustrating it can be to experience crashes. Would you mind sharing the logs (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531) by following the steps shared in this help article (https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html), so we can check it with the team?

 

Looking forward to your response.

 

Thanks,

Anubha

ScottMKIIAuthor
Participant
March 28, 2023

I forgot to mentaion before posting I've done the steps of restarting program, Adobe Creative Cloud and my computer. I've close Fresco and did CTRL-ALT-R while on Creaitve Cloud to restart it, I've reinstalled the program multiple times and cleaned the caches found appdata. I don't really know what else to do.