iPadでAdobe Frescoを使うとクラッシュする

使用している端末はiPad第9世代です。

7分間ぐらいまでは普通にスラスラと書けていましたですが途中から

水彩の筆で描くとクラッシュしてホーム画面に戻ります。

容量は60GB空いているので問題は無いかと、

再起動やアンインストールしたりしても変わりませんでした。

This topic has been closed for replies.

Community Expert

How much of that capacity is used up? I know some apps start acting up unless you have at least 15% free

Community Manager

Hello @ニャン38455684h7ty,

We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.

Looking forward to hearing from you.

Thanks,

Anubhav

Legend

We're sorry for the trouble and understand how frustrating this can be. Could you please provide a few more details:

The version of iOS and Fresco you are using.
Whether the issue is specific to a particular file or happening with new files as well.
Also, please share the crash report by following these steps:
-Open iPad Settings > Privacy & Security > Analytics & Improvements > Analytics Data.
-You will see file names like “JetSam-2024-07-07-083327.ips” (2024-07-07 is the date in the log & 083327 is the time).
-Ensure you share the most recent log file after the crash by looking at the timestamp.
-Upload the file to Adobe Assets or any other file-sharing service like Google Drive, OneDrive, Dropbox, etc., and share a link to the file here or via DM.

Looking forward to hearing from you.

Thanks,

Srishti

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