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md_5476
Participant
December 9, 2024
Question

Issue with Exporting High-Resolution Images in Adobe Fresco

  • December 9, 2024
  • 1 reply
  • 146 views

Content:
Hello everyone,

I’ve been facing an issue with exporting high-resolution images from Adobe Fresco. Whenever I try to export a file larger than 3000x3000 pixels, the app crashes or produces a blank image.

Here’s what I’ve tried so far:

  1. Clearing the cache.
  2. Reinstalling the app.
  3. Checking my device storage (there’s enough space).

I’m using an iPad Pro (2021 model) with the latest iOS version and Adobe Fresco updated to the latest version.

Has anyone else encountered this issue? Any tips or fixes would be greatly appreciated!

Thank you in advance!

This topic has been closed for replies.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
December 9, 2024

Hello @md_5476,

I'm sorry to hear about the trouble you're having exporting your work from Fresco. I tried replicating this behavior on my end but could not. Would you mind confirming the version of the OS/Fresco, whether Fresco behaves this way with all files, and the export settings used, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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