Participant

Answered

Lags and other issues on M4 iPad Pro

Forum|Forum|1 year ago
May 16, 2024
7 replies
6720 views

I just got one of the new M4 iPad Pros, and I was very excited to use Fresco on it, but it's unusable. Brushes lag and, way worse--stop working. They stop making any marks at all. Sometimes if I wait a few seconds, they'll start working again. Or they'll work if I switch to the erasor and back. Sometimes I have to close the app and reopen it.

I have no idea if the issue is with the iPad, the new Apple Pencil Pro, or Fresco. Is anyone else having these issues. I opened Apple Notes and have no problem using the pencil in that app.

This is a real bummer, because I use my iPad exclusively as an art tool and I only draw in Fresco. It works fine on my old iPad but not on this one.

Is anyone else with an M4 having issues?

This topic has been closed for replies.

Correct answer mgeduld

For anyone reading this. Someone on one of Apple's forums suggested going to the iPad settings and turning off Zoom under Accessibility. I tried that and it seems to have fixed the problem. No more pencil lag in Fresco!

The zoom thing is so random, I never would have figured it out on my own.

I hope this helps others who are experiencing this issue.

T

tommynacc

Known Participant

This unfortunately seems to be the way Adobe is going:

Drop everything because AI is so important for non -artists and that's where the money is. Meanwhile Ps for iPad still sucks to the point I can say in complete confidence, it's unfinished and the product we have as well as Fresco will never really get the attention to detail it deserves! Oh! They'll update it once in a while, but have you ever tried to draw a d

strsight line in Ps? A circle or square? How about the ability to work and adjust gradients?!?? Textures and patterns?

ZILCH!

I can 100% say with confidence, that I gave Adobe all of the time I could while Beta testing Ps for iPad and the people you work with are great! But the powers that be who are making the decisions are putting the cart in front of the horse for who REALLY uses their programs!

I continue to be a loyal Adobe user, but they really need to get their act together and figure out these issues as the hardware ia more advanced then the programs they offer. In my opinion, they are ruining their reputation.

if I'm wrong, then please show me!

M

Marieke2

Participating Frequently

HELP!! Adobe: The problem in Fresco is still not solved!1 We all simply cannot use Fresco with the new apple pencil on the new Ipad M4! Weall did everything, updated app, re-installed, all worke is synced, turned off zoom!1 Nothing helps. This is ridiculous! Who of the help team is taking this issue serious? This issue is totally ignored and not taken seriously. And the zoom I need all the time, cannot switch it off, I need it for details!!!

When is Adobe solving this? It is NOT a pencil issue, as it works fine at all Apple Apps!1 It is an Adobe Fresco issue.

M

Marieke2

Participating Frequently

Did anybody replace the apple pencil pro by an older version and use this one on the new Ipad pro m4? Does it have the same ussues?

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tommynacc

Known Participant

I did. Same thing. I've got four iPads and the only one that delays is the M4 with or without the new pencil

M

Marieke2

Participating Frequently

Did you already manage to solve it? My Ipad is even with the expensive new glass without reflection for 3k and cannot draw any sketch :-(((

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Nyquist-

Participant

I have the same issue! The pencil has a huge delay on it in Adobe Fresco =[

A

Anubhav M

Community Manager

Hello @Nyquist-,

I'm sorry to hear about your experience. Would you mind updating to the latest version of Fresco 5.6.5 and letting us know if it helps? Also, try disabling Zoom under Accessibility settings as suggested by mgeduld and share your observations.
If the problem persists, kindly share a screen recording of the problem so we can check it with the team.

Looking forward to hearing from you.

Thanks,

Anubhav

B

Bea Blousson

Participant

The same happens to me with photoshop in my new ipad, with pro pencil. Everything is updated. When I draw with the pencil the line won´t appear until I stop drawing!!!

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Andy37456518a0s3

Participant

same here. Adobe fresco can only sense the point that i landed the apple pencil pro, it cant detect the whole stroke. i m using the new ipad air (m2) and apple pencil pro

M

mgeduldAuthorCorrect answer

Participant

For anyone reading this. Someone on one of Apple's forums suggested going to the iPad settings and turning off Zoom under Accessibility. I tried that and it seems to have fixed the problem. No more pencil lag in Fresco!

The zoom thing is so random, I never would have figured it out on my own.

I hope this helps others who are experiencing this issue.

M

marcb21998443

Participant

Thanks! This seems to have worked!

A

Anubhav M

Community Manager

Hello @mgeduld,

We understand how frustrating it can be to experience performance issues in Fresco, especially in the middle of work. Would you mind updating the OS and the Fresco app to the latest version and checking if it helps?

(https://adobe.ly/4aqOQf5), (https://adobe.ly/4aqKggA)

Also, kindly check if all of your work is synced online (https://adobe.ly/4bICgbQ). If yes, try deleting Fresco, restarting your device, and then reinstalling the app to check if it helps.

If the issue persists, kindly share a screen recording of the problem (https://adobe.ly/4axlrQs) so that we can better assist you.

Looking forward to hearing from you.

Thanks,

Anubhav

M

mgeduldAuthor

Participant

Everything is updated. Latest iPad (M4), latest Pencil (Pro), latest OS, latest Fresco. My work is synced, I have deleted the app, and I have reinstalled it. Same issue. I returned the iPad and got a new M4, and I still get the problem. I get it in Fresco and Procreate. In the App Store, when I returned the first iPad, they tried multiple pencils on it. Same issue. This is a problem with the M4 iPad Pros or Fresco running on them. Other reports of this are starting to pop up.

See
https://www.youtube.com/watch?v=2AjACXlY8OQ

W

willa365

Participant

Same issues. Extremely laggy in certain apps. Especially Procreate Procreate Dreams, and other non apple apps.

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