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1996cas
Participant
June 14, 2020
Question

Lasso tool erasing line art

  • June 14, 2020
  • 1 reply
  • 347 views

I included a video of what's been happening does anyone know how to fix this issue? I've tried deselecting and re-selecting and that hasn't done anything.

This topic has been closed for replies.

1 reply

Sue Garibaldi
Sue Garibaldi
Inspiring
June 15, 2020

Hi 1996. 

 

This is super strange. I've tried reproducing on my end and have been unable to. A couple of questions:

 

Is it happening in only one drawing or is it happening in every drawing?

Have you tried closing/syncing the drawing, then force-quitting Fresco, restarting your device, and relaunching the app?

 

If this is happening with every drawing and you've already tried force-quitting, please message me through Fresco's Report A Bug link (tap the gear icon in the upper nav of the Home screen then from the  App Settings  menu tap Help > Support > Report A Bug).

 

You don't have to resend the video just let me know that you posted here. 

 

Sue.

 

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