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5 replies

Anshul_Saini
Community Manager
Community Manager
Feb 15, 2024 5:15 PM UTC

We've confirmed that this issue is indeed a bug and have logged it for further investigation. Our product team is actively working on a fix to address this issue. We appreciate your patience and understanding as we work to resolve this matter.

 

If you have any further questions or concerns, please feel free to reach out. Your feedback is valuable to us as we strive to improve our product.

Thank you for your patience.

 

Best regards,

Anshul Saini

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Participant
Feb 15, 2024 7:46 PM UTC

Thank you for looking into it!

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Community Expert
Feb 16, 2024 3:20 AM UTC

This has happened to me before. But I found if I just close Fresco and reopen it. It works again.

 

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Anshul_Saini
Community Manager
Community Manager
Feb 15, 2024 4:34 PM UTC

Hi @R33l_Just1ce,

 

Thank you for reaching out. We've forwarded your report to our product team for further investigation. Upon testing on our end, we were able to reproduce the problem you described.

 

Please be patient while our team works to investigate this.

 

If you have any further details or observations to share regarding this issue, please don't hesitate to let us know. Your feedback is invaluable in helping us improve the user experience.

 

Thank you for your understanding.

 

Best regards,

Anshul Saini

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