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Participant
April 5, 2024
Question

Layers Gone.. or Cleared? Need help.

  • April 5, 2024
  • 1 reply
  • 312 views

I was drawing on my iPad with Fresco, and out of blue, the app froze and the layer went black (not my whole screen, only the work area went black). I reopened the app, and found out that almost half of my layers were cleared. Layers were still there, but nothing was in the layer. 

 

I worked on this drawing for many hours, and now it's gone. I know I should have saved a backup file, but it's too late to regret.

 

Is there any way to recover this?

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1 reply

Anubhav M
Community Manager
Community Manager
April 19, 2024

Hello @Dasom291856721oe8,

Would you mind trying to revert to an older version of the Cloud Document (https://adobe.ly/3xHCXUn) and checking if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav