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Participant
Jan 10, 2021 3:50 PM UTC
Answered

Live Oil Brush Crashes Fresco

I  have tried to use the live oil brushes several times, and each time the application crashes. I tried to report bug, but it gives me an error message. 

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Sjaani
SjaaniCorrect answer
Community Expert
Jan 10, 2021 10:01 PM UTC

Which device are you using?
If you can't use the bug report option within the app send an email to frescohelp @ adobe . com

This is the same address as the one you would send to through the app itself.
If you can send see the automatically attached information  it would be helpful to copy that and include it in an email.

4 replies

Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
Jan 10, 2021 10:01 PM UTC

Which device are you using?
If you can't use the bug report option within the app send an email to frescohelp @ adobe . com

This is the same address as the one you would send to through the app itself.
If you can send see the automatically attached information  it would be helpful to copy that and include it in an email.

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Participant
Jan 11, 2021 6:29 PM UTC

I'm using a Lenovo Yoga 7i 15. Just got it last week.

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Sue Garibaldi
Inspiring
Jan 11, 2021 8:33 PM UTC

Hi Stacey. 

 

I responded to the email you  sent. 

 

Sue. 

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