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David23927776fvbw
Participant
May 20, 2022 4:46 PM UTC
Answered

Mis archivos no aparecen. Adobe fresco

De un dia para otro mis ultimas ilustraciones de adobe fresco ya no aparecen. Solo aparecen en la app de Creative Cloud pero no se pueden abrir. 

 

My last fresh adobe illustrations no longer appear. They only appear in the Creative Cloud app but cannot be opened. Help ;_;

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Sjaani
SjaaniCorrect answer
Community Expert
May 25, 2022 2:53 AM UTC

Best option in this case is to send an email through the app to the developers to ask for assistance, since they'll have access to your account that seems the best way to go. From the app go to App settings > Help > Report a Bug this will open an email with device details already filled in then you can add the issue you're having for them to work through with you.

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Sjaani
Community Expert
SjaaniCommunity ExpertCorrect answer
Community Expert
May 25, 2022 2:53 AM UTC

Best option in this case is to send an email through the app to the developers to ask for assistance, since they'll have access to your account that seems the best way to go. From the app go to App settings > Help > Report a Bug this will open an email with device details already filled in then you can add the issue you're having for them to work through with you.

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