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Participant
July 16, 2026
Question

Missing folders and files adobe fresco

  • July 16, 2026
  • 1 reply
  • 20 views

I logged on to the adobe fresco app after some time of inactivity. During previous use all files and folders had synced fine and I had no notifications of running out of space. I logged on again recently and all of my project folders and most files have disappeared in the app. I logged into adobe and creative cloud separately and they are not showing up there either. 

1 reply

Anubhav M
Community Manager
Community Manager
July 16, 2026

Hello @kathryn_8885


I'm sorry to hear about your experience. Would you mind trying to sign out and then sign back in with a different email address or one of the social sign-in options to see if that helps?

Looking forward to your response.

Anubhav

Participant
July 17, 2026

I logged in with Gmail, email, and apple and none of my files are showing up. I still have individual files but nothing that I organized into folders. 

Participant
July 19, 2026

@Anubhav M