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Participant
February 14, 2025
Question

My file is Corrupted can i recover it? Please help me

  • February 14, 2025
  • 1 reply
  • 112 views

It's just error and go black i can not do anything about it and idk how 

1 reply

Anubhav M
Community Manager
Community Manager
February 17, 2025

Hello @Mio_,

Would you mind trying to duplicate the file through the Cloud Documents portal (https://adobe.ly/41ujW4h) and then opening it in Fresco to check if it helps? If the problem persists, kindly share the file (https://adobe.ly/41jx4Jj) so I can check it on my end.

Note: When sharing the file, please make the link public and enable the option to save a copy under link settings.

Looking forward to hearing from you.

 

Anubhav

Mio_Author
Participant
February 23, 2025

It's alright and come back now thank you!!