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Participant
July 20, 2020
Question

My illustration is gone following a crash

  • July 20, 2020
  • 1 reply
  • 274 views

I'm using fresco on a Microsoft surface book. Last night I spent about 5-6 hours on an illustration. When I went to export it to a jpeg, my computer crashed. This morning I went to try again and now the document is back at the default of a new document. I'm not finding any other documents in my cloud or deleted works. Is there any way to recover it?

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1 reply

Sjaani
Community Expert
Community Expert
July 21, 2020

You would be best to contact the Fresco team directly for something like this.

Send an email to frescohelp@adobe.com